Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Glo Pals is committed to ethical fashion. We prioritize eco-friendly fabrics and partner with manufacturers who follow fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our popular items are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my Glo Pals garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label, typically involving cold washes and air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary depending on the destination.